Send personalized emails from a client's detail page using built-in templates and merge tags. Connect your Gmail once and emails go out from your own address, with your signature auto-appended and every email logged in the client's activity feed.
GreenDoor's email feature lives on the client's detail page, right where you manage everything else about that relationship. Click the email tab, choose a template or start from scratch, and send. The client's email is pre-filled, and the template automatically inserts their name and your details.
This keeps email as a natural part of the client workflow rather than a separate tool you have to switch to. After sending, the email is immediately logged in the client's activity feed with the full subject, body, and timestamp — creating a complete communication history you can reference later.
GreenDoor ships with five email templates designed for the most common real estate follow-up scenarios. Each template is pre-written with professional copy and merge tags already placed.
You can edit any template to match your voice, or create your own custom templates that are saved to your account.
Every template supports merge tags that GreenDoor replaces with real data when the email is sent. This means your templates stay generic and reusable while the actual emails feel personal and specific.
Available merge tags include:
{{client_first_name}} {{client_last_name}} {{agent_name}} {{agent_phone}} {{agent_email}} {{property_address}} {{showing_date}} {{current_date}}
When you select a template, GreenDoor shows you a preview with all merge tags resolved so you can see exactly what the client will receive before hitting send.
Every email sent through GreenDoor automatically includes your professional email signature at the bottom. Set up your signature once in your agent settings — name, title, phone number, brokerage, and license number — and it's appended to every outgoing email.
Your signature is consistent across all emails, whether you're using a template or writing from scratch. No more forgetting to include your license number or sending an email without your phone number. The signature updates everywhere when you change it in settings.
Connect your Gmail account once from Settings and GreenDoor sends every email directly through your inbox using Google's official send-on-behalf API. Clients see your name and your email address in the "From" field; replies land in your inbox; the message even shows up in your Gmail Sent folder.
If you'd rather not connect Gmail, GreenDoor sends from a shared verified sender as You via GreenDoor with replies routed back to your address. Either way, clients always have a real way to reply to you directly.
Whether sent through your Gmail or the shared sender, every message ships with proper authentication (SPF, DKIM, DMARC alignment), so it lands in the inbox — not in spam. No DNS configuration on your end, no copy-pasted unsubscribe footers.
Bounces, unsubscribe handling, and delivery optimization happen automatically. You just write the email and click send.
Every email you send through GreenDoor is logged in the client's activity feed with the subject line, full email body, recipient, timestamp, and sending status. This gives you a complete communication history that's searchable and always accessible.
When you're reviewing a client's history before a call, you can see exactly which emails were sent, when, and what they said. No more digging through your personal email inbox trying to find that follow-up you sent three weeks ago. It's all in the CRM, tied to the client.
For brokerages, this logging creates an audit trail of all agent-client communications. Combined with GreenDoor's AI assistant activity logging, you have a complete record of how each client relationship is being managed.
Email automation works best when it's part of a connected workflow. Send a follow-up after a showing, email a matched listing to a buyer, or send a contract for e-signature after an offer is accepted. Every step happens inside GreenDoor.