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2 messages ready for your approval · 1 campaign scheduled this week
Customers
247
↑ 12 this month
Messages Sent
89
↑ 34% vs last month
Response Rate
41%
Google Reviews
18
↑ 6 this month
Mike Reynolds Follow-Up ○ Needs Approval
"Hey Mike — how's the TSR3 treating you? Been about two weeks since the fitting. If the flight isn't dialed in yet, swing by and we'll tweak the settings. No charge."
Today, 10:15 AM
Rachel Adams Follow-Up ○ Needs Approval
"Hi Rachel! Just checking in on the Mizuno Pro 245s. Those irons usually take a round or two to really feel natural. How are they working out for you?"
Today, 10:15 AM
James Watson Follow-Up ◷ Scheduled
"James — how's the G430 hybrid fitting into the bag? A lot of guys find it becomes their go-to club off the tee on tight holes. Let me know if you need the loft adjusted."
Scheduled · Feb 27
Sarah Chen Review Request ✓ Sent
"Sarah, glad you're loving the Paradym irons! If you have a minute, a quick Google review would mean a lot to us. Here's the link..."
Sent · Feb 15
Lisa Thompson Win-Back ◷ Scheduled
"Lisa — it's been a while! We just got the new TaylorMade Qi35 line in stock and thought of you. Swing by for a demo, no appointment needed."
Scheduled · Mar 1
Customer Phone Last Purchase Date Lifetime Value Status
Mike Reynolds (573) 555-0142 Titleist TSR3 Driver Feb 12, 2026 $1,847 Follow-Up Due
Sarah Chen (573) 555-0298 Callaway Paradym Irons Feb 8, 2026 $2,340 Review Sent
David Park (573) 555-0377 Scotty Cameron Putter Jan 22, 2026 $3,120 Engaged
Lisa Thompson (573) 555-0411 TaylorMade Qi35 Fairway Jan 15, 2026 $890 Lapsed
James Watson (573) 555-0533 Ping G430 Hybrid Feb 18, 2026 $1,260 Scheduled
Rachel Adams (573) 555-0619 Mizuno Pro 245 Irons Feb 20, 2026 $1,580 Follow-Up Due
Tom Bradley (573) 555-0744 Titleist Vokey Wedges (3) Dec 5, 2025 $4,210 Engaged
Nancy Kim (573) 555-0855 Callaway Chrome Soft (2dz) Feb 22, 2026 $620 Scheduled
Mike Reynolds
(573) 555-0142 · Customer since Aug 2024 · 5 purchases
$1,847
Lifetime Value
5
Purchases

Purchase History

Titleist TSR3 Driver — $549
Feb 12, 2026 · Custom fitting
Titleist Pro V1 (3 dozen) — $156
Dec 18, 2025
SuperStroke S-Tech Grip Regrip (13) — $182
Oct 3, 2025
Titleist TSi2 Fairway Wood — $349
Jun 15, 2025
Titleist Players 4 Stand Bag — $280
Aug 22, 2024

Message History

Follow-Up: TSR3 Driver check-in
Pending approval · Today
Review Request sent
Dec 30, 2025 · ✓ Left a 5-star review
Follow-Up: Regrip check-in
Oct 10, 2025 · Replied "feels great"
Follow-Up: Fairway wood check-in
Jun 22, 2025 · No reply

Notes

Titleist loyalist. Plays 2x/week. Interested in TSR irons when they drop. Prefers morning tee times. Member at The Country Club.
Sarah Chen
(573) 555-0298 · Customer since Mar 2025 · 3 purchases
$2,340
Lifetime Value
3
Purchases

Purchase History

Callaway Paradym Irons (5-PW) — $1,200
Feb 8, 2026 · Custom fitting
Callaway Paradym X Driver — $580
Sep 12, 2025
Callaway Chrome Soft (1 dozen) — $52
Mar 20, 2025

Message History

Review Request: Paradym Irons
Feb 15, 2026 · Awaiting response
Follow-Up: Driver check-in
Sep 19, 2025 · Replied "love it!"

Notes

Going all-in on Callaway. New to golf (~2 years). Taking lessons. Good candidate for wedge set next.
David Park
(573) 555-0377 · Customer since Jan 2024 · 8 purchases
$3,120
Lifetime Value
8
Purchases

Purchase History

Scotty Cameron Special Select — $429
Jan 22, 2026
Titleist Vokey SM10 (52°, 56°, 60°) — $510
Nov 8, 2025
FootJoy Premiere Series Shoes — $210
Aug 14, 2025

Message History

Follow-Up: Scotty Cameron check-in
Jan 29, 2026 · Replied "rolling pure"
Review Request
Nov 22, 2025 · ✓ Left a 5-star review

Notes

Serious player, single-digit handicap. Buys premium gear. Plays in club tournaments. VIP customer — always give him first look at new arrivals.
Lisa Thompson
(573) 555-0411 · Customer since Jul 2025 · 2 purchases
$890
Lifetime Value
2
Purchases

Purchase History

TaylorMade Qi35 Fairway Wood — $350
Jan 15, 2026
TaylorMade Kalea Driver — $500
Jul 8, 2025

Message History

Win-Back: New Qi35 line promo
Scheduled · Mar 1, 2026
Follow-Up: Kalea Driver check-in
Jul 15, 2025 · No reply

Notes

Newer golfer. TaylorMade preference. Hasn't been in since January — good win-back candidate. Mentioned wanting irons next.
Spring Driver Launch Active
Post-purchase follow-ups for all club purchases in the last 30 days
3 messages scheduled tomorrow
89
Sent
41
Responses
Google Review Push Active
Review requests sent 14 days after purchase to customers with positive follow-up interactions
2 reviews received this week
34
Sent
18
Reviews
Lapsed Customer Win-Back Scheduled
Personalized re-engagement messages for customers inactive 90+ days, triggered by new inventory arrivals
12 customers queued · Launches Mar 1
0
Sent
12
Queued
Winter Re-Engagement Completed
Win-back campaign for customers who hadn't visited in 6+ months
Campaign ended Jan 31
156
Sent
62
Responses

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